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Jules B

Jules B are the UK's official stockist of the new Paul Smith Shirt collection, check it out online. Jules B also sell a wide range of Paul Smith cufflinks, Jeans and Shoes. Check out the new Paul Smith Wallet at JulesB

A deeper dive into

Common questions asked about

1. What is the return policy for items purchased on

Our return policy allows customers to return items within 14 days of receipt for a full refund or exchange. The items must be in their original condition with all tags attached. Please note that certain items, such as swimwear and underwear, are non-returnable for hygiene reasons. To initiate a return, simply contact our customer service team and they will guide you through the process.

2. How long does it take for orders to be delivered?

We offer various delivery options depending on your location. For UK customers, standard delivery usually takes 2-3 working days, while express delivery takes 1-2 working days. International delivery times may vary, but typically range from 3-7 working days. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances or customs procedures.

3. Can I track my order?

Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery on our website or through the courier's website. Please allow some time for the tracking information to be updated as it may take a few hours for the system to reflect the latest status.

4. Are the products on authentic?

Yes, all products available on our website are 100% authentic. We source our products directly from reputable brands and authorized distributors. We take pride in offering high-quality, genuine products to our customers. If you have any concerns about the authenticity of a specific item, please contact our customer service team and they will be happy to assist you.

5. What payment methods are accepted on

We accept various payment methods to provide convenience and security to our customers. These include major credit cards such as Visa, Mastercard, and American Express, as well as PayPal. All transactions are encrypted and processed securely to ensure the safety of your personal and financial information.

Some reasons to choose

Wide Selection of New Season Items

The company offers a wide selection of new season items, ensuring that customers have access to the latest trends and styles. With new items arriving daily, customers can always find something fresh and exciting to add to their wardrobe.

Competitive Pricing

The company offers competitive pricing on their products, allowing customers to get great value for their money. Whether it's clothing, accessories, or footwear, customers can find affordable options without compromising on quality.

International Currency Support

The company supports multiple currencies, including GBP (£), USD ($), EUR (Ä), and AUD ($). This makes it convenient for customers from different countries to shop and make purchases without worrying about currency conversion.

Dedicated Men's Section

The company has a dedicated men's section, offering a wide range of clothing and accessories specifically tailored to men's fashion needs. This ensures that male customers can easily find and shop for items that suit their style and preferences.

Dedicated Women's Section

The company also has a dedicated women's section, providing a diverse selection of clothing, accessories, and footwear for women. This allows female customers to explore and choose from a variety of options that cater to their individual tastes and preferences.
UK (Newcastle upon Tyne) based company providing fashion accessories and clothing for men, women and children - both online and via their high street stores. Website includes e-commerce facilities, delivery and returns information, testimonials, blog, press cuttings, full company contact details. reviewer
signals of trust found Signals of trust found on website
  • Testimonials found
  • Full company contact address and
    phone number found
  • Delivery information found
  • Returns policy found
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust

address  Company address
JulesB Head Office
United Kingdom
page views  Profile page views
Today (so far)
More page view stats
spider  Site last visited by us on...
19 May 2024
spider  Average page load time
0.14 seconds
84th percentile
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3rd party reviews  3rd party review websites
Average score of 4 from 5605 reviews

"Customer service was excellent, had some queries about the style and fit of a top I wanted to order for my mum, the queries were answered and I am very happy with my order as is my mum!"
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"I had to send my slippers back because they did not fit. My contacts with customer service of Jules B, and there concern, were impeccable! Thanks!"
star star star star star

"Beautifully wrapped cardigan with prompt delivery. Loved the item but unfortunately didnít suit me. Contacted Julesb who emailed me to reassure me that it wasnít a problem returning it. Alway feel happy with the service when ordering items."
star star star star star

"Outstanding products at reasonable prices. The customer service is second to non. I received my jacket in perfect packaging and in good time. I highly recommend this company and will buy from them again."
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social network presence  Social network presence
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