QP Jewellers
https://www.qpjewellers.com/
QP Jewellers offer a range of high quality jewellery in a range of precious gemstones including sapphires, emeralds, rubies, amethysts and more.
qpjewellers.com FAQ
Can i place an order by telephone?
yes - please call us on (+44) 0800 488 0888 - available between monday and friday from 9am to 5pm (gmt) to place a telephone order. the whole process should take no longer than a few minutes. telephone orders will be processed in exactly the same way as online orders. we will need to take an e-mail address for confirmation and shipping information to be sent to.
Is the jewellery insured during transit?
yes. all jewellery we ship is fully insured during transit. this covers the order from dispatch to delivery. it ensures that, should anything happen to the jewellery during transit (loss, theft or damage), another item can be sent to you straight away. we would then work with our courier to take care of the investigation into the loss, theft or damage.
Is the jewellery sent in plain packaging?
yes. our jewellery is sent to you in discrete packaging so as not to spoil any surprises. the jewellery is packaged in a presentation box with outer sleeve, inside packaging to prevent any damage, an envelope and a fedex or dpd box. the box has no immediate information regarding jewellery on the outside and is completely plain.
What time of day do you deliver?
once your order is dispatched you'll receive a tracking number which indicates an estimated date and time of delivery. times differ, but your tracking information should be accurate to a two hour window. with dpd orders you will also receive a free sms if a mobile number was entered at checkout - you then have the option to change the delivery time slot or delivery location.
Can i collect my order?
at present it is not possible to collect your order in person. our factory, warehouses and offices run an advanced distribution system that allows your order to be dispatched as quickly as possible, and currently we do not have a public pickup point as this would increase overall costs to you. we may decide to introduce a pickup point in future.
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