Tokyo Laundry

A deeper dive into tokyolaundry.com

Common questions asked about tokyolaundry.com

1. What is the return policy for products purchased from Tokyo Laundry?

Tokyo Laundry offers a hassle-free return policy for products purchased from their website. If you are not satisfied with your purchase, you can return it within 30 days of receiving the item. The product must be in its original condition with all tags attached. To initiate a return, you can contact their customer service team or use the online returns portal. Please note that certain items, such as underwear and swimwear, are non-returnable for hygiene reasons.

2. How long does it take for Tokyo Laundry to deliver orders?

Tokyo Laundry aims to deliver orders as quickly as possible. For UK customers, they offer next day delivery services if you place your order before 2PM from Monday to Friday. Standard delivery usually takes 2-3 working days. International delivery times may vary depending on the destination. You can track your order using the tracking number provided in the shipping confirmation email. If you have any concerns about the delivery of your order, you can contact their customer service team for assistance.

3. What payment methods are accepted on Tokyo Laundry's website?

Tokyo Laundry accepts various payment methods to make your shopping experience convenient. You can pay for your order using major credit and debit cards, including Visa, Mastercard, and American Express. They also accept payments through PayPal, which provides an additional layer of security for online transactions. When making a payment, ensure that your billing information matches the details registered with your payment method to avoid any issues during the checkout process.

4. Are there any discounts or promotions available on Tokyo Laundry's website?

Yes, Tokyo Laundry frequently offers discounts and promotions on their website. They have regular sales events where you can find products at discounted prices, often ranging from 50% to 60% off. To stay updated on the latest offers, you can sign up for their newsletter, which provides exclusive offers and discounts to subscribers. Additionally, they may have limited-time promotions during special occasions or holidays, so it's worth checking their website or following them on social media for any ongoing deals.

5. Can I track my order on Tokyo Laundry's website?

Yes, you can track your order on Tokyo Laundry's website. Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your delivery. Simply visit the 'Track Order' page on their website and enter your tracking number to get real-time updates on the whereabouts of your package. If you encounter any issues with tracking your order or have any other questions, their customer service team will be happy to assist you.

Some reasons to choose tokyolaundry.com

High Discounts on Flash Sale

The company offers a flash sale with discounts ranging from 50% to 60% off. This allows customers to purchase products at significantly reduced prices, making it an attractive option for bargain hunters.

Free UK Delivery for Orders Over £40

Customers who spend £40 or more on their order are eligible for free delivery within the UK. This not only saves them money on shipping fees but also provides added convenience and value to their shopping experience.

Next Day Delivery Services

By placing an order before 2PM from Monday to Friday, customers can enjoy next day delivery services. This ensures that their purchases arrive quickly, making it ideal for those who need their items urgently or prefer a speedy delivery option.

Exclusive Offers for Newsletter Subscribers

The company offers exclusive offers and promotions to customers who sign up for their newsletter. Subscribers receive special discounts, early access to sales, and other perks, making it a great way to stay updated and save money on future purchases.

Wide Range of Products for Men

The company offers a diverse selection of products specifically tailored for men. From clothing and accessories to grooming products and more, customers can find everything they need in one place, making it convenient and efficient for their shopping needs.