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We began trading 30 years ago, and now have stores in Bath, Bristol and Trowbridge.This online store first opened in 2006 and offers the same genuine, top branded footwear found in our stores, at competitive prices. This site is produced in-house to keep it fully up to date and to display new ranges as soon as they become available.

We are proud stockists of the following brands:
(please note these are not all the brands we stock)

Base London
Dr Martens
Earth Spirit
El Natura Lista
Fly London
Hush Puppies
Iron Fist
Marco Tozzi
North Face
Rocket Dog
Sister Moon

Reasons To Buy From Us?

28 Business Day Money-Back Guarantee

Returned item must be in 'as-received' condition (i.e. unworn) with the original box and swing tags, labels etc.

Free UK Delivery

We use a Royal Mail tracked service for all UK orders and takes 2-3 business days.

Next Day Delivery

We offer a Next Day service on all items for delivery within the UK. Orders must be placed before 2pm. A charge of £6.49 per pair is required.

Speedy International Delivery From £8

We use DHL for most destinations which can literally take 3 days for an order to arrive in Australia. More remote areas will be sent using Royal Mail International Signed For.

Paypal and all Major Credit/Debit Cards Accepted

We accept Paypal and all Credit/Debit cards (excluding AMEX).

Security Checks and Encryption

We use a payment gateway and 3D secure to ensure orders are legitimate and to better protect our customers from fraud. We use a 256bit GeoTrust SSL certificate to encrypt all sensitive information.

Best Price Guaranteed! If you find it cheaper, we'll beat it!

At mastershoe-myshu we spend literally hours searching the internet to ensure we offer you the cheapest price online! Actively monitoring the prices of our competitors and adjusting our own prices accordingly. However the internet is a very big place, so if you do find any of our products cheaper anywhere else, let us know and we will beat it!*

A deeper dive into

Common questions asked about

1. Do you offer international delivery?

Yes, we offer international delivery starting from £24.99. We understand that our customers come from all over the world, and we want to make sure everyone has access to our products. Please note that international delivery times may vary depending on the destination.

2. What is your return policy?

We offer easy UK returns for our customers. If you are not satisfied with your purchase, you can return the item within a certain timeframe for a refund or exchange. Please refer to our Returns page for more information on how to initiate a return and the specific conditions that apply.

3. Do you price match?

Yes, we offer a price match guarantee. If you find the same product at a lower price from another authorized retailer, we will match that price. This ensures that you get the best value for your money when shopping with us. Please contact our customer support team for more details on how to request a price match.

4. What payment methods do you accept?

We accept various payment methods, including GBP (£), AUD (AU$), CAD (CA$), EUR (Ä), and USD ($). You can choose your preferred currency during the checkout process. We also accept major credit and debit cards, as well as PayPal, for secure and convenient transactions.

5. How can I contact customer support?

You can reach our customer support team by calling our customer support and sales line at 02045 122717. Our dedicated team is available to assist you with any inquiries or concerns you may have. Alternatively, you can also contact us through our website by filling out the contact form on our Contact Us page. We strive to provide excellent customer service and will respond to your queries as soon as possible.

Some reasons to choose

Positive Reviews and Helpful Information

The reviews on the site were really helpful, providing valuable information for potential customers. This allows them to make informed decisions about their purchases.

Reliable and Efficient Customer Service

Mastershoe offers a reliable and helpful service to its customers. In the case of an issue, such as receiving shoes with the wrong size, they promptly address the problem by providing a free return label and refunding the customer on the same day they receive the shoes back.

Competitive Prices

Mastershoe offers competitive prices, making their products affordable for customers. This attracts potential buyers who are looking for quality shoes at reasonable prices.

Fast Delivery

Mastershoe ensures speedy delivery of their products, allowing customers to receive their purchases in a timely manner. This efficient delivery service enhances customer satisfaction.

Wide Range of Products

Mastershoe offers a wide range of products, including various brands and styles. This gives customers a diverse selection to choose from, catering to different preferences and needs.
telephone Telephone
01225 344501  UK phone number
UK (Trowbridge) based company - established over 30 years ago - offering branded footwear for sale. Website includes e-commerce facilities, delivery and returns information, over 13,000 testimonials (TrustPilot reviews), full company contact details. reviewer
signals of trust found Signals of trust found on website
  • Testimonials found
  • Full company contact address and
    phone number found
  • Delivery information found
  • Returns policy found
  • Company established over 30 years ago
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust

address  Company address
Unit 9A Meadows Works Court Street

BA14 8BR
United Kingdom
page views  Profile page views
Today (so far)
More page view stats
Googlebot  Googlebot last visited this page...
4 hrs 48 mins ago
terms / privacy policy Key pages found
spider  Site last visited by us on...
21 November 2023
spider  Average page load time
0.11 seconds
91st percentile
campany reg/vat captures
Snapshots of may include domain name holding pages
2021    2019    2019    2018    2017    2016   
3rd party reviews  3rd party review websites
Average score of 5 from 7830 reviews

"The service was quick even in this unusual times thank you so much my last muck boots have just split beyond repair and l really didnít think l would be able to get any."
star star star star star

"Fast service, reliable!"
star star star star star

"The shoes arrived very fast and they are awesome thank you"
star star star star star

"Great service. I ordered 2 pairs of trainers and returned one, they were well packaged and the refund for the pair sent back was swiftly made. I would use them again"
star star star star star

Read all reviews

social network presence  Social network presence
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