Online Ski wear and Snowboard clothing store. Working with many famous brands in the industry to bring our customers the most cutting edge items in snow sports fashion.
A selection of products by simplyhike.co.uk
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Common questions asked about www.simplyhike.co.uk
1. What is the return policy for orders placed on Simply Hike?Our return policy allows customers to return any unwanted items within 30 days of purchase for a full refund or exchange. The items must be in their original condition with all tags and packaging intact. Simply Hike also offers hassle-free returns, meaning that customers can easily initiate the return process through our website or by contacting our customer service team.
2. How long does it take for orders to be delivered?We offer UK standard delivery for £2.95, and orders over £15 qualify for free UK delivery. The estimated delivery time for standard delivery is 2-3 working days. For international orders, please refer to Step 2 of the checkout process to view the applicable rates and estimated delivery times.
3. Can I track the status of my order?Yes, you can track the status of your order by logging into your Simply Hike account and accessing the 'Order History' section. Once your order has been dispatched, you will receive a tracking number via email, which you can use to track the progress of your delivery.
4. Do you offer a warranty on your products?Yes, we offer a warranty on all products purchased from Simply Hike. The duration of the warranty may vary depending on the brand and type of product. Please refer to the product description or contact our customer service team for specific warranty information.
5. Can I cancel or modify my order after it has been placed?If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been dispatched, we may not be able to make any changes. It is recommended to contact us within 24 hours of placing your order to increase the chances of modification or cancellation.
Some reasons to choose simplyhike.co.uk
Free UK Delivery On Orders Over £15The company offers free delivery on orders over £15, allowing customers to save on shipping costs and receive their items without any additional charges.
Hassle-Free Returns On All OrdersCustomers can enjoy hassle-free returns on all orders, providing them with peace of mind and the assurance that they can easily return or exchange any items that they are not satisfied with.
Wide Range of Outdoor ClothingThe company offers a wide range of outdoor clothing, catering to different needs and preferences. Customers can find clothing suitable for hiking, camping, and other outdoor activities.
Quality Footwear SelectionThe company provides a quality footwear selection, offering durable and comfortable shoes for various outdoor activities. Customers can find hiking boots, sneakers, and other footwear options.
Outlet Section for Discounted ItemsThe company has an outlet section where customers can find discounted items. This allows customers to save money while still purchasing high-quality outdoor clothing and gear.
UK (Kent) based company offering ski wear products. Website features full e-commerce facilities, delivery/returns information, terms, press cuttings, news section, and full company contact details
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5 Jubilee Way
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22 February 2024
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Average score of 4 from 1855 reviews
"I purchased a number of items from Simply Hike at great prices. I had to return one and the returns/refund process was extremely smooth. I would have no hesitation recommending based on product, price and customer service.
I'll be returning whenever the need arises."
"It's a good company.
Bought some pants: very good price and no problems with the delivery,"
"I purchased a North Face duffel bag, £20 cheaper than the next best price, on Friday and it arrived today, Monday. Excellent, easy to use website and order tracking."
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